Window Installation Mediation Service
Glazing Mediation Company
Gate Surveying provides a nationwide mediation service. Mediation is a way of trying to settle disputes between a business and the customer. Our service aims to come to a successful resolution between the business and the customer, without the need for legal action.
Why use a mediation service to settle a dispute?
- It can be very costly to go to court to get a satisfactory settlement. Incurring court fees and other legal costs. You may be ordered to foot the legal costs for the other party if you have refused to engage in the mediation process.
- Going to court to resolve a dispute can also take its toll on stress levels and emotional upset.
- Mediators have the training to be able to resolve disputes in a way that is agreeable to both parties.
- It can save businesses time and money. It is also better for customer relations and the business’s reputation.
- Mediation is done confidentially, so it safeguards your reputation. If you go to court, it will be in the public domain.
- Mediation can come up with a more creative solution to the dispute than a court may otherwise order. This means both parties may view this more favourably than going to court.
What if no satisfactory outcome is reached?
We hope that the mediation process is successful, and most of the time it is. However, if a successful outcome is not reached, we can provide an expert witness for you in court.
What is the role of an expert witness?
An expert witness is an essential part of the civil claims court’s aims. They draw on their expertise in a particular field. It is their job to explain matters that are outside the scope of those in court. This must be done in a way that is easily understood, compelling, and engaging.
So, we have expert witnesses who have knowledge of all facets of the double glazing and building industry. In general, we are asked to give an opinion on either liability (such as if the defendant was negligent) or how much compensation should be paid.
We can also write a report on the case if it’s required.
For more detailed information on our fenestration surveying services or surveyor training courses, please contact us.
